At Retrova, all sales are final. We do not accept returns or offer refunds unless your item arrives damaged. If your package is delivered with any damage, please contact us within 7 days of receiving your order for assistance. To be eligible for a return, items must be unworn, unwashed, and in their original condition. Once a shirt has been washed or shows signs of wear, it is no longer eligible for return. For further questions, feel free to reach out to our customer service team.

At Retrova, each item is packaged with care to ensure safe delivery. We offer USPS Ground Advantage shipping within the U.S. only. Orders are processed within 2 business days, with most deliveries arriving within 6–8 days. Tracking information will be provided once your order ships. For additional assistance, feel free to contact our customer service team.